Can't download videos anymore

General discussion
3

Hello Kayode,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
I'd recommend you to follow the below steps and check whether the Video downloader is enabled,

  • Open AVG Secure Browser > Click the 3 dots on the top right > Extensions > Developer mode and check whether the Video downloader is enabled.
  • Select "Details" and let us know the version.
If the video downloader is not available in your AVG Secure Browser, please reinstall the AVG Secure Browser and let us know the status.

Please ensure to update the AVG Secure Browser:
Open AVG Secure Browser > Click the 3 dots on the top right > Select Settings > Click on the About AVG Secure Browser on the left pane > Check for updates and relaunch.

Thank you.
1

I think the Video Downloader extension is gone forever.

2

Hello Kayode,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
I'd recommend you to follow the below steps and check whether the Video downloader is enabled,

  • Open AVG Secure Browser > Click the 3 dots on the top right > Extensions > Developer mode and check whether the Video downloader is enabled.
  • Select "Details" and let us know the version.
If the video downloader is not available in your AVG Secure Browser, please reinstall the AVG Secure Browser and let us know the status.

Please ensure to update the AVG Secure Browser:
Open AVG Secure Browser > Click the 3 dots on the top right > Select Settings > Click on the About AVG Secure Browser on the left pane > Check for updates and relaunch.

Thank you.