Hi, I have AVG pro for Android. When I try to enable Anti-Theft the account log in step just fails each time. I can log into the website using the same credentials. Any ideas?
Hello Jim,
We realize that you are facing issues in setting up Anti-theft feature.
Did you follow the steps as mentioned in this article and set a 4 digit PIN code?
If you receive any error message, do attach the screenshot here. You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for the screenshots, Jim.
We do have a specialised team to handle queries related to Android devices and subscriptions.
We submitted your query to our concern department and they will let you know the status via an e-mail. Make a note of your case number (08994885) for reference.
Your patience is highly appreciated.