I experience the same problem. After every scan a warning is issued that my chrome protection is disabled. I have to enable it every day again (which I do the way it is said in the answer above). Is there a way to enable it so that it will keep on being enabled?
Hello Rhoda,
I understand the inconvenience.
We understand that you are experiencing issue with AVG Anti-virus as its chrome protection keeps turning off.
We request you to enable the chrome protection in the AVG Anti-virus settings.
Please follow the steps below to enable the chrome protection :
Open AVG Anti-virus -> Tap on the drawer menu at the top left corner -> Settings -> Protection -> Chrome support -> It will direct you to open the accessibility settings -> Select AVG Anti-virus -> Turn on.
Restart the device once and check the status.
If you are still experiencing the same issue, please write back to us.
What should I do?
Hello Annemarie,
I apologize for the inconvenience. I would request you to contact our Mobile Support team from AVG application installed on your device. It will help us to know about the device details and application settings which will be escalated to the specialists.
Open AVG Anti-virus app/AVG Cleaner app.
Tap on the drawer.
Click on Help and support-> Contact support and fill the form.
Once you submit the form, our mobile team will contact you via email.
Thank you.
I experience the same problem. After every scan a warning is issued that my chrome protection is disabled. I have to enable it every day again (which I do the way it is said in the answer above). Is there a way to enable it so that it will keep on being enabled?
Hello Rhoda,
I understand the inconvenience.
We understand that you are experiencing issue with AVG Anti-virus as its chrome protection keeps turning off.
We request you to enable the chrome protection in the AVG Anti-virus settings.
Please follow the steps below to enable the chrome protection :
Open AVG Anti-virus -> Tap on the drawer menu at the top left corner -> Settings -> Protection -> Chrome support -> It will direct you to open the accessibility settings -> Select AVG Anti-virus -> Turn on.
Restart the device once and check the status.
If you are still experiencing the same issue, please write back to us.