Can't find my subscription on My Account

AVG Subscription
3

Hello Kim, 

Thank you for reaching us on this channel. We will help you to clarify it.

We would request you to reach our billing team through phone or chat. They will help you to view the subscription under AVG MyAccount.

Visit support.avg.com/support_sales?l=en to reach our billing team.

1

I have just purchased the AVG Internet Security for multiple devices (for a Mac) and unsubscribed to the previous subscription I had for windows. But the new subscription doesn't appear on My Account, only the one that I deactivated. Can anyone help?

2

Hello Kim, 

Thank you for reaching us on this channel. We will help you to clarify it.

We would request you to reach our billing team through phone or chat. They will help you to view the subscription under AVG MyAccount.

Visit support.avg.com/support_sales?l=en to reach our billing team.