Can't find subscription to cancel recurring payment

Hello Gerald. 
We acknowledge your request. 
The reason you are not seeing any active subscription details when you logged in is because you are using wrong email address to login. 

I have sent more details in an email to keep your account information private. Please revert that email if you need any assistance.

just purchase a free trial today and I will be charge after 46 days, I created an account using the email address provided in the purchase (Email address removed) when checking subscription it says I don't have anything purchase yet, but I've provided my card and will be charge after 46 days. how do I cancel that subscription if if's not showing in my account. was not happy with the trial it was not able to detect and remove a auto run virus in my computer. gonna look for other options.

 

subscription code: [Code removed]

Hello Gerald. 
We acknowledge your request. 
The reason you are not seeing any active subscription details when you logged in is because you are using wrong email address to login. 

I have sent more details in an email to keep your account information private. Please revert that email if you need any assistance.