Hello Ij,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast etc… on your PC, If so please uninstall the conflicting applications.
If not, please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
If you have received the same error message please provide us with the screenshot so that we could analyze the issue and assist you better. Please have a look at this article http://avgread.me/1aZxsAV on how to attach the screenshot.
Hello Ij,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast etc… on your PC, If so please uninstall the conflicting applications.
If not, please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
If you have received the same error message please provide us with the screenshot so that we could analyze the issue and assist you better. Please have a look at this article http://avgread.me/1aZxsAV on how to attach the screenshot.