Hi Linnie,
We are sorry to hear this.
Please accept our sincere apologies for the inconvenience.
We'd like to inform that this has been identified as a bug and our developers are working on a fix.
As a temporary resolution, we'd request to uninstall AVG using clear tool and install it again https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-software-Clear-Remover&supportType=home
Refer this article for installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security
Let us know, if you need further help.
My hacker attacks keeps turning off. I can't keep it turned on so it's staying in the red when I shut down computer;.
Hi Linnie,
We are sorry to hear this.
Please accept our sincere apologies for the inconvenience.
We'd like to inform that this has been identified as a bug and our developers are working on a fix.
As a temporary resolution, we'd request to uninstall AVG using clear tool and install it again https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-software-Clear-Remover&supportType=home
Refer this article for installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security
Let us know, if you need further help.