Can't get any help

Hi Linnie,

We are sorry to hear this.
Please accept our sincere apologies for the inconvenience.
We'd like to inform that this has been identified as a bug and our developers are working on a fix.
As a temporary resolution, we'd request to uninstall AVG using clear tool and install it again   https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-software-Clear-Remover&supportType=home
Refer this article for installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security
Let us know, if you need further help.

My hacker attacks keeps turning off.  I can't keep it turned on so it's staying in the red when I shut down computer;.

Hi Linnie,

We are sorry to hear this.
Please accept our sincere apologies for the inconvenience.
We'd like to inform that this has been identified as a bug and our developers are working on a fix.
As a temporary resolution, we'd request to uninstall AVG using clear tool and install it again   https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-software-Clear-Remover&supportType=home
Refer this article for installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security
Let us know, if you need further help.