I had the free version of AVG but it expired so I went on ebay and purchased a key code to access the paid version. I followed the instructions the ebay seller provided which were to uninstall the free version and then install the paid version via the link he provided. Once installed though it said 30 days remaining. Its obvious that despite clicking the paid version link the free version downloaded again. I repeated the steps 3 more times making sure to uninstall all traces of the free version and the free version continues to download each time and not the paid version. Is it possible to upgrade the free version already installed on my computer to the paid version using the key code I was provided with my ebay purchase?
Hi Aja,
We apologize for the inconvenience caused. We have sent you an Email with the instructions. Please check your Mailbox and reply to the Email.
Thank you.
Hi Aja,
We apologize for the inconvenience caused. We have sent you an Email with the instructions. Please check your Mailbox and reply to the Email.
Thank you.
Hi Aja,
Thank you for providing us the License Number. Unfortunately, the License Number is not a Valid one. AVG Anti Virus License Number will start with "A" and AVG Internet Security will start with "I".
We request you to contact your Reseller and get a refund. You can connect to our Chat Team : https://support.avg.com/support_contact_form?l=&retUrl=support_sales and they will help you with the purchase along with some offers.
Thank you.