Hello, Marilyn.
You can find answer to your question together with your other post here https://support.avg.com/answers?id=9060N0000000Qc3.
Please try to keep the whole conversation in one thread to speed up resolution.
Marilyn, Also in future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!.
AVG Guru
I cant get through the anti theft portal… I need to locate my phone… I lost my phone and somebody already replaced my sim… I wanted to to capture his/her image and wipe out everything in it
Hello, Marilyn.
You can find answer to your question together with your other post here https://support.avg.com/answers?id=9060N0000000Qc3.
Please try to keep the whole conversation in one thread to speed up resolution.