Can't import passwords from Chrome to Avg Secure Browser (Win 10)

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3

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1

The instructions to import passwords from Chrome to the Avg Secure Browser (WIN 10 system) are very straightforward but having tried it several times it simply does not work. It reports that it has done it but the import has actually failed. Is there a fix for this?
AVG secure browser also does not seem to have a .csv import. That would be useful as Chrome can export passwords that way.  
AVG secure browser also suggests it can import passwords from an HTML file - is here a format for the HTML file as it should be easy enough to convert a .csv file to that HTML format. 

Nige

2

Hi Nigel,

We will certainly help you with this issue.
For better assistance we request you to connect with our remote support.  
We have offered our remote support through email.  Please check your inbox/spam for the e-mail and connect back to us as soon as possible.