Please help I am a novice of 84 years &I have purchased anti virus from you recently but I don't knowhow to download it please help because I think I might have also purchased a wholw lot more that my £38 that I neither need or wan tand I hope you can cancel it for me
Hi Lou,
We'll certainly help you further.
Do you receive an error message after rebooting the PC?
If yes, share us the screenshot to check it.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
I just bought avg internet security for 1 year… so far so good i can download the software no problem the installation process goes trough until the end i have a message that pops up asking me to reboot the pc and after its done nothing is happening!!! i need help thank you
Hi Lou,
We'll certainly help you further.
Do you receive an error message after rebooting the PC?
If yes, share us the screenshot to check it.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
From the screenshot, we could see that you are getting the installation page.
Are you getting any error message when you click on install?
Keep us posted.
Please help I am a novice of 84 years &I have purchased anti virus from you recently but I don't knowhow to download it please help because I think I might have also purchased a wholw lot more that my £38 that I neither need or wan tand I hope you can cancel it for me
Hi Jessie,
We will certainly help you with the request.
Please contact us through a separate post to locate your account.
Thank you.