Hello Helen,
We apologize for the inconvenience.
You can certainly be able to reinstall AVG program, if you still get any error, please send us the screenshot of the error message, so that we can check the same and assist you further. Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
Why can't I reinstall my AVG Tune up after a technician worked on my compute?
Helen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Helen,
We apologize for the inconvenience.
You can certainly be able to reinstall AVG program, if you still get any error, please send us the screenshot of the error message, so that we can check the same and assist you further. Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.