Can't install new AVG and Can't uninstall old AVG

Gary,

We understand your concern, we request you to uninstall AVG using AVG remover tool: http://avgclick.me/UninstallAVGAV.

After restart, Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.

Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.

We are here if you need any further assistance. Thank you.

I am unable to uninstall AVG 2012. and when I try to install the new version it get error 0xe001f98d.
I have no used this computer in a long time.

Gary,

We understand your concern, we request you to uninstall AVG using AVG remover tool: http://avgclick.me/UninstallAVGAV.

After restart, Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.

Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.

We are here if you need any further assistance. Thank you.