Hi there,
I tried to get support and it didn't work. I uninstalled the VPN and then tried to reinstall. It says it's initializing please wait …for the last 5hrs!
What to do?
Hello Nadia,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to install AVG Secure VPN program. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm the version of operating system installed.
2. Restart the device once and try to install AVG Secure VPN again.
3. If you get any error message, share us the screenshot of it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Hello Nadia,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to install AVG Secure VPN program. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm the version of operating system installed.
2. Restart the device once and try to install AVG Secure VPN again.
3. If you get any error message, share us the screenshot of it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.