Can't load my photos from my card reader into my computer

AVG Performance
4

Hello Debi,
I'm sorry to hear about this. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.

5

Debi, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

1

I tried to load my vaca photos into Photoshop on my Win 10 computer.  When I did that, AVG popped up & indicated something that was ransomware was trying to do something.  I, of course said to not allow.  Now everytime I try to upload my photos I get the message " file cannot be created, The file name is invalid or you do not have the permission to save to the specified directory."

I do not see any way to get into AVG to reverse this.  How do I fix this?!

Thanks for any help.

2

Debi, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

Hello Debi,
I'm sorry to hear about this. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.