Can't obtain Virtual IP

The screenshot of my AVG VPN screen

Here it is.

Hello,

Even though I successfully turn on the VPN, I'm still unable to obtain a virtual IP and thus can't connect to internet properly. 

Specs: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz / 8 Gb Ram / x64 / Windows 10

Appreciate your help.

 

 

Hasan, I am sorry but we just realised you are from Turkey.
Due to local government restrictions, VPN traffic is detected and blocked.
I'd like to confirm that this is not an issue with AVG Secure VPN.

The screenshot of my AVG VPN screen

Here it is.

Hello Hasan.
We're here to help.
Could you share a screenshot (https://bit.ly/2VCi46D) of the AVG Secure VPN user interface?

Hasan, this could be an user interface issue.
I'd request you to reinstall AVG Secure VPN app and let us know if the issue persists.

The issue persists Avinash. I have reinstalled multiple times. Out of these, AVG managed to obtain it only once but I was unable to repeat that success again.