Hello Joyce. I am very sorry to hear that. I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please follow the instructions on the article http://avgread.me/1czW57x to reinstall the AVG program.
Please feel free to contact us back for further assistance. Thank you.
Hi everyone, I have just purchased and install AVG antivirus 2015 but I cant open any internet browsers ( Google Chrome and IE)…I have to disable the AVG antivirus to able to open the browser!!!
Could anyone please help me here? What shoud I do??
Thanks!!
Hello Joyce. I am very sorry to hear that. I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please follow the instructions on the article http://avgread.me/1czW57x to reinstall the AVG program.
Please feel free to contact us back for further assistance. Thank you.