Can't open links

Hello Lavena, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open links after installed AVG ultimate package. We will check and help you to resolve it.

Please provide the following information to help you better : 

1. Confirm the version of operating system installed in your device. 
2. How do you suspect that AVG program causing this issue?
3. Do you get any block message from AVG? If yes, kindly share us the screenshot of it. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thanks in advance.

Since changing my AVG protection to Ultimate I am not able to open links in MSGR, GMAIL etc. Any suggestions why?

Hello Lavena, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open links after installed AVG ultimate package. We will check and help you to resolve it.

Please provide the following information to help you better : 

1. Confirm the version of operating system installed in your device. 
2. How do you suspect that AVG program causing this issue?
3. Do you get any block message from AVG? If yes, kindly share us the screenshot of it. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thanks in advance.