Hello Karim, I apologize, please have a look at this article http://bit.ly/1JEloSz to unlock your mobile phone. If it fails please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
I forgot my password and I changed the Sim now I can't open my device and I can't unlock it remotely because my device isn't connected to the internet
Hello Karim, I apologize, please have a look at this article http://bit.ly/1JEloSz to unlock your mobile phone. If it fails please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.