So I uninstalled VPN and reinstalled it. After entering my activation code it turns red and reads: Sorry. Something went wrong. So, no luck getting it to work again. What's next?
Hello Robert,
We'll check & help you sort this.
Initially, please try connecting your device to an alternate network (Mobile hotspot) & check if the issue persists.
Also, you can change the location/server to a different one & check for the issue.
Thanks in advance. Keep us updated.
It reads: VPN ran into a technical problem
Sorry it is not possible to establish a connection
I'm not taking my computer to somewhere else to try and connect. My home network is fine for my other computer. Nothing has changed on this end. What else do you suggest?
So I uninstalled VPN and reinstalled it. After entering my activation code it turns red and reads: Sorry. Something went wrong. So, no luck getting it to work again. What's next?
Hello Robert,
We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
Hello Robert,
We'll check & help you sort this.
Initially, please try connecting your device to an alternate network (Mobile hotspot) & check if the issue persists.
Also, you can change the location/server to a different one & check for the issue.
Thanks in advance. Keep us updated.