Can't open my Yahoo emails

Hi there

I'm using the paid version of AVG Ultimate on Windows 10 x64.

When I log into my Yahoo mail, I can see all the emails in my inbox, but when I try to open any of them I get the error message " We couldn't load this message. Retry!". If I try to compose a new mail, I can't save to draft, and can't add contacts into the recipient box.

If I turn AVG off, it all works fine.

I have just done a fresh install of AVG after doing a full uninstall and clean using the removal tool in safe mode, but there's no change.

Any ideas out there please?


Hello Shaun,

I apologize for the inconvenience. I have sent you an email, please follow the email instructions to get connected with the remote support. They will analyze the issue and fix it with free of cost.