2018-06-10 11:04:48.417Warningsettings[1700,5396]Did not find any values in file 'programData\settings.ini'
2018-06-10 11:04:49.181Warningsettings[1700,5348]Did not find any values in file 'programData\burger_client.ini'
2018-06-10 11:04:53.534Errordldwrap[1700,5396]HttpGet: 'prod-pgm.vpx' DSA verification has failed.
2018-06-10 11:04:53.596Errorengine[1700,5396]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 40961 (0x0000A001) [Invalid signature]
2018-06-10 11:04:53.674Warningsettings[1700,5160]Did not find any values in file 'programData\settings.ini'
2018-06-10 11:04:53.674Warningsettings[1700,5160]Did not find any values in file 'C:\ProgramData\AVG\Antivirus\settings.ini'
2018-06-10 11:04:53.674Warningsettings[1700,5348]Did not find any values in file 'C:\ProgramData\AVG\Antivirus\burger_client.ini'
Sanjay,
I appreciate your efforts and patience so far.
To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
Hello Sanjay,
I understand the inconvenience.
Share the (screenshot) of AVG installation error message to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you for the screenshot, Sanjay.
We request you to remove the traces of AVG as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product . Note: Run AVG Clear tool first and then proceed with remover tool.
Refer the following article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate to install AVG Ultimate or try this ( https://www.avg.com/en-us/download.prd-gsl ) link to download offline installation of AVG Ultimate.