Can't receive email or log onto website

AVG VPN
4

Hi Thomas,

We regret the inconvenience caused.
Please change the location/server of your AVG Secure VPN to either "Optimal location" or a location closest to you & check if the issue persists.
Also, let us know how you access your emails. Do you use an email client (such as Outlook, Thunderbird) or do you access them via a browser?
Thanks in advance. Keep us updated.

1

Just installed VPN and now I can't receive email or log into a web sight without turning VPN off. Help!

2

Hi Thomas,

We regret the inconvenience caused.
Please change the location/server of your AVG Secure VPN to either "Optimal location" or a location closest to you & check if the issue persists.
Also, let us know how you access your emails. Do you use an email client (such as Outlook, Thunderbird) or do you access them via a browser?
Thanks in advance. Keep us updated.

3

Appreciate your efforts in working towards fixing the issue, Thomas.
From your message, we see that you're accessing your mailbox through browser.
In order to sort this in a timely manner, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you. 
Thank you for your understanding in advance!