Cant remove Torn TV this virus

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3

Jessica, For removal info have you 'googled' remove Torn TV virus?..
No AV product is capable of providing you with 100% protection although AVG are always working 24/7.
Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-I-suspect-an-undetected-file-is-infected)                     
[2] (https://support.avg.com/SupportArticleView?urlname=Why-AVG-did-not-detect-a-virus)         
AVG would recommend to start with uninstalling all unknown/unused programs and browser addons.
AVG Guru

1

I have paid for two yr protection but still TV ADd virus & malaware popups persist why doesnt AVG protection remove this terrible virus. This is the reson I paid $98.99 fee to help me. I am very upset. Please give me a valid answer or help me.

2

Jessica, For removal info have you 'googled' remove Torn TV virus?..
No AV product is capable of providing you with 100% protection although AVG are always working 24/7.
Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-I-suspect-an-undetected-file-is-infected)                     
[2] (https://support.avg.com/SupportArticleView?urlname=Why-AVG-did-not-detect-a-virus)         
AVG would recommend to start with uninstalling all unknown/unused programs and browser addons.
AVG Guru