Cant rigth click on icon

Hello Methen,
Let we first appreciate your valuable efforts which you have taken to fix it. Since you have mentioned that you are frequently getting White circle, unfortunately we couldn't get exact issue from your side. No need to worry,please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to send the screen shot.
Thank you.

I have found out part of the problem, The other day I turned on my lap top and hte avg was working just fine, I got a update, for the avg and then one of those aannoying you have a illegal copy, ( which I do not) popped up, and then the exact same identical thing started happening on the laptop, so hte problemlies in one of the updates…

Methen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

I notice that the explanation icon that is usually a orange triangle with a black explanation had to change to w white circle with a black one, the reason I usually have one is cause I usually have the link scanner disable, and I could not right click on the icon like I always do, I had some trouble getting it uninstalled, I finally used the avg remover and was able to get in installed, the avg is up and running, But Iam still getting the white circle and cant not right click, I am running xp pro...
I have found out part of the problem, The other day I turned on my lap top and hte avg was working just fine, I got a update, for the avg and then one of those aannoying you have a illegal copy, ( which I do not) popped up, and then the exact same identical thing started happening on the laptop, so hte problemlies in one of the updates...
Methen,
Did you try to run the sysinfo tool as suggested to collect the diagnostic information about your issue? Please do so to help us analyze your issue better and provide you with a quick resolution. Thank you.
User Piotr LaSerna has posted their own topic (https://support.avg.com/answers?id=906b0000000DS4GAAW).
AVG Guru
Ok here is a screen capture, This just started doing this last night, When I try to right click on the icon to get the menu all I get is a hourglass for a second, I can double click and open it, and everything seems to be working just cant right click to get menu...

Oh that avg remover that is suppose to remove everything, Does not after I used it I did a search for avg on the computer and there was still left over items I had to manily delete...

User-added image

 
I have the same issue in Windows XP SP3 since the last update from 18/19 OCt.
Methen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Hello Methen,
Let we first appreciate your valuable efforts which you have taken to fix it. Since you have mentioned that you are frequently getting White circle, unfortunately we couldn't get exact issue from your side. No need to worry,please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to send the screen shot.
Thank you.
Methen,
We regret for the inconvenience caused. We have sent you an email requesting the diagnostic information to analyze your issue and provide you with a resolution. Please check your inbox and spam box as well and send the requested the data to assist you further. Thank you.

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