Cant see Subscriptions that have been shared with me

General discussion
3

Hello Heidi, 
Thank you for contacting AVG Community Support.
We understand that you are unable to view the shared subscription in your AVG account. We'll certainly check and help you out.
Family Sharing is currently only available for the following subscriptions and devices:
AVG Internet Security (Multi-Device): Family Sharing is available on Windows only.
AVG TuneUp (Multi-Device): Family Sharing is available on Windows only.
We plan to allow Family Sharing for more AVG subscriptions in the future.
After you click the invitation link that you received from the family organizer, you need to create a AVG account or if you have AVG account, you can sign in. 
After you have successfully joined an AVG family, you can manage Family Sharing preferences via your AVG Account:
-Sign in to your AVG Account using the link below: AVG Account
-Click Family details in the Family Sharing tile.
The following options are available via the Family Sharing screen:
–View shared subscriptions: View all of the subscriptions that your Family Organizer is currently sharing with you.
–Leave Family: Leave this AVG family if you need to join a different AVG family, or start your own AVG family.
Refer the following article for detailed steps: 
Using Family Sharing in your AVG Account (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-family-sharing&q=family+sha&supportType=home#idt_042)
If you have any queries or any error message appear, please let me know.
Thank you and keep us updated.

1

My husband sent invite and it shows no subscriptions when I log into my account. how to I activate if it I cannot see any subscriptions?

2

Hello Heidi, 
Thank you for contacting AVG Community Support.
We understand that you are unable to view the shared subscription in your AVG account. We'll certainly check and help you out.
Family Sharing is currently only available for the following subscriptions and devices:
AVG Internet Security (Multi-Device): Family Sharing is available on Windows only.
AVG TuneUp (Multi-Device): Family Sharing is available on Windows only.
We plan to allow Family Sharing for more AVG subscriptions in the future.
After you click the invitation link that you received from the family organizer, you need to create a AVG account or if you have AVG account, you can sign in. 
After you have successfully joined an AVG family, you can manage Family Sharing preferences via your AVG Account:
-Sign in to your AVG Account using the link below: AVG Account
-Click Family details in the Family Sharing tile.
The following options are available via the Family Sharing screen:
–View shared subscriptions: View all of the subscriptions that your Family Organizer is currently sharing with you.
–Leave Family: Leave this AVG family if you need to join a different AVG family, or start your own AVG family.
Refer the following article for detailed steps: 
Using Family Sharing in your AVG Account (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-family-sharing&q=family+sha&supportType=home#idt_042)
If you have any queries or any error message appear, please let me know.
Thank you and keep us updated.