Hi Bill,
We will work together to sort this issue.
Do you suspect that AVG program is causing this thunderbird email issue? If yes, we request you to disable AVG Protection temporarily on your computer and check if you are able to send emails.
Follow the steps from the below article to disable AVG Protection temporarily.
https://support.avg.com/SupportArticleView?urlname=disable-avg-antivirus
If you still need any help, don't hesitate to contact us.
I can't send email from Thunderbird. I get a popup message that says that Thunderbird is creating the message and then a separate popup message that it can't send the email.
Also, when I try to download files I get a message that the file can't be created.
How do I turn the feature that causes this off?
Also, when I try to download files I get a message that the file can't be created.
How do I turn the feature that causes this off?
The link that you gave me doesn't work… All I get is "We'll be right back"
We're sorry for the inconvenience, Bill.
Please try accessing the article/link using an alternate web browser and check if you can access it.
Keep us updated.
Hi Bill,
We will work together to sort this issue.
Do you suspect that AVG program is causing this thunderbird email issue? If yes, we request you to disable AVG Protection temporarily on your computer and check if you are able to send emails.
Follow the steps from the below article to disable AVG Protection temporarily.
https://support.avg.com/SupportArticleView?urlname=disable-avg-antivirus
If you still need any help, don't hesitate to contact us.