Can't uninstall or install new

S F, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DcLrAAK).
AVG Guru

my AVG 2014 somehow got corrupted, I tried to install the new free version but got this installation error: "0xE001F991: The Base Filtering Engine service does not run.
 
then I tried to uninstall it. In control panel, it will not allow me to uninstall and gives me a message that the program is not installed.
i used the Remover Tool but the tool stops working and Windows gives me an error that Remover tool stopped working. I can not successfully uninstall or install the new version. I am stuck, please help.

S F, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DcLrAAK).
AVG Guru