Well, I finally just guessed at the buttons since one thing I could see was what looked like a funny back arrow, so I guessed the button next to it was the go forward. I guessed correctly since I got it uninstalled and have no reinstalled it and it seems everything is working correctly. The original language was English. I never thought to cancel the uninstall and check for the language. But, I wouldn't have found it since a number of the program files showed in the folder as i.e. avgui.exe.OLD I have no idea what happened just after the update this morning I got an unpdate successful or something and when I clicked the x to close it avg just disappeared from my tray and when I went to the shortcut to start it, the avg icon was replaced with a generic windows thing and when I clicked it it started searching and couldn't find the program. So, now I have it back and all seems to be doing OK. Thank you for your help because I would never have thought about checking the language. Startling enough to really wake you up
Hello Ruth. Sorry to hear about the inconvenience. Could you please let me know what is the language in AVG program? Thank you.
OK, I have to uninstall and reinstall 2015. The problem is that when I go to add/remove programs and click to uninstall AVG the screen which come up only have AVG that I can understand, all the rest seems to be in Japanese so I have no idea what buttons to click for what since I don't read japanese. Perhaps someone can tell me what each button is? This is crazy. I'm on winxp pro
Ruth
Well, I finally just guessed at the buttons since one thing I could see was what looked like a funny back arrow, so I guessed the button next to it was the go forward. I guessed correctly since I got it uninstalled and have no reinstalled it and it seems everything is working correctly. The original language was English. I never thought to cancel the uninstall and check for the language. But, I wouldn't have found it since a number of the program files showed in the folder as i.e. avgui.exe.OLD I have no idea what happened just after the update this morning I got an unpdate successful or something and when I clicked the x to close it avg just disappeared from my tray and when I went to the shortcut to start it, the avg icon was replaced with a generic windows thing and when I clicked it it started searching and couldn't find the program. So, now I have it back and all seems to be doing OK. Thank you for your help because I would never have thought about checking the language. Startling enough to really wake you up