Can't unlock my phone

AVG Protection
1

I locked my phone and can't remember my pin

2

Hello Nora,

I understand the inconvenience.
Let us try resetting the PIN for Anti-theft.
For Anti-Theft features to be working, the following conditions are mandatory:

1. Active data connection on your device.
2. Your device should be turned ON and it should not be formatted.
3. Device should be displayed under Mobilation website.

Note: When you update your AVG AntiVirus for Android to the version 6.x, your mobile device is automatically removed from AVG Mobilation and added to the my.avg.com portal.