Hello Myron,
We'd be glad to help pointing you in the right direction.
We do have a specialised team to handle queries related to android devices and subscriptions. Follow the below steps to reach them directly:
- Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
- Select the option as "YES" and the operating system as "ANDROID"
- Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
Hello Myron,
We'd be glad to help pointing you in the right direction.
We do have a specialised team to handle queries related to android devices and subscriptions. Follow the below steps to reach them directly:
- Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
- Select the option as "YES" and the operating system as "ANDROID"
- Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
My android apps fail to update from Google play store, if the AVG VPN is turned on. I tried changing download preference to any network. I always have to turn it off to update whether I'm on wifi or cellular. Is this a known issue or is there a fix?
Samsung S10+ phone using Sprint.