Hello Steven,
We apologize for the inconvenience.
Firstly, please let us know if you have any other antivirus software installed in your computer other than AVG Antivirus Free.
Secondly, repair your AVG Antivirus Free as mentioned in this article, restart your computer once & check if the issue persists.
Keep us updated.
hello i didnt have an antivirus for over an year and i thought its time to get an antivirus so i installed free version of avg antivirus but i cant use any basic protection it tells me all my shields are off but i cant do anything about it i cant turn them on does anyone know how i can fix it
Hello Steven,
We apologize for the inconvenience.
Firstly, please let us know if you have any other antivirus software installed in your computer other than AVG Antivirus Free.
Secondly, repair your AVG Antivirus Free as mentioned in this article, restart your computer once & check if the issue persists.
Keep us updated.