Hello Camilo. Please check this link https://support.avg.com/support_android?l=en_US to reach the android mobile support, select your product and post your query. You will hear response from the Mobile Support via email. Thank you.
Guys please help ! your app killed my samsung galaxy s4. I changed my sim card and everything went wrong thanks to your antitheft software. I tried to unlock my phone several times via avgmobilation and kept receiving error messages that the operation had failed. All options were the same but at least my phone was visible in your platform with the corresponding ID.
Today I'm no longer being able to even see my device on avgmobilation. No matters how much I try to have you send me a password reset link for my account, it never lands in my email. I have checked the spam folder and had no luck.
I'm very sad and desperate because I have valuable information to recover and I already regret having installed that app in first place. Please guys help me !!! What's wrong with your service that not even reset password messages come ??? a 500 dollar phone is now a very expensive brick but my info there is priceless. Please!!!
Hi Camilo, we apologize for the inconvenience caused. To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesnt help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution. Please do not hesitate to get back to us for further assistance. Thank you.