Certificate invalid

Hi Alan,

Thanks for reaching us via community forum.

To check this further, I have sent an email to connect to our remote experts.

Please check the email and follow the instructions to start the remote session.

I am unable to access comcast email from my Mac.  I get the following error:​

Your connection is not private

​​​​​​NET::ERR_CERT_AUTHORITY_INVALID

The "Issuer" is: AVG untrusted CA

Comcast (Xfininty) support spent several hours trying to help, but found nothing at their end.  

Why is the AVG certificate untrusted?  Any help would be appreciated.  Thanks.  Alan

Hi Alan,

Thanks for reaching us via community forum.

To check this further, I have sent an email to connect to our remote experts.

Please check the email and follow the instructions to start the remote session.