Chage for DRI AVG Technologies

AVG Subscription
8

Hello Kazuo,

You have subscribed to AVG Tuneup Unlimited (60 day trial) where the auto renewal status is turned on. You have been charged for this auto renewal process. Let us know how we could assist you further.

9

I'm not sure if I'd subscribed AVG Tuneup Unlimited (60 day trial) or not.
Pls let me know the detail of the said survice which doesn't seem veneficial for me at all.
What is AVG Tuneup Unlimited and is for what purpose?
Let me know when I subscribed it and also advice me how can I cancell it?
K.Shimada

1

I was charged JPN 5,683 on my credit card on 9/Jun/2018 for DRI AVG Tecnologies which I cannot remember to locate any my subscription to AVG.  Why I have to pay for such bill?

7

Kazuo, with the help of AVG PC TuneUp you can restore the full performance capabilities of your operating system, games and programs.

AVG PC TuneUp can also automatically run important maintenance tasks, such as cleaning up your hard disk and registry, or you can run them yourself manually. A slow and untidy computer is now a thing of the past for you. AVG PC TuneUp recognizes whether there are any problems on your system and offers simple solutions.

You can also use this application to customize the appearance of your Windows system to your personal requirements.

You subscribed to this trial program on 4/12/18. And the trial program was automatically transferred to the paid program on 2018-06-09

Please let us know if you wish to cancel the subscription and looking for a refund, to proceed further.

4

I'm not sure if I'd subscribed AVG Tuneup Unlimited (60 day trial) or not.
Pls let me know the detail of the said survice which doesn't seem veneficial for me at all.
What is AVG Tuneup Unlimited and is for what purpose?
Let me know when I subscribed it and also advice me how can I cancell it?
K.Shimada

3

Kazuo, Also just for your info Digital River Ireland [DRI] (https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=32980892) provides eCommerce and payment services for AVG orders processed via AVG web/In App cart.
AVG Guru

5

Dear Mr. Vishnu Vardan
Thank you for ur detailed explanation.
I couldn't recall why I subscribed such survice even though some time I may have responded to "pop-up advertisement" for such survice without certain acknowledgement of its contract.
Anyway I'd like to canncel it and appreciate very much if u can refund me.
Best Regards
K.Shimada

6

Hello Kazuo,

You have subscribed to AVG Tuneup Unlimited (60 day trial) where the auto renewal status is turned on. You have been charged for this auto renewal process. Let us know how we could assist you further.

2

Thank you for the confirmation.
We have forwarded the request to concern team.
Keep checking your email to know about the refund status.
Your patience is much appreciated.