Change email address on avg

Hello Brian,

We are sorry to hear this. It seems that we need to collect more information and escalate this.
Hence, request you to contact our chat team using this https://support.avg.com/support_sales_chat link.
Thank you.

I am trying to change my email address on avg, but no matter what I try, I do not receive any email notification from avg to complete the process,
the emails are not going to my spam email box, and the email address entered is correct,
so it seems there is some kind of glitch with avg#s email system ?

Hello Brian,

We are sorry to hear this. It seems that we need to collect more information and escalate this.
Hence, request you to contact our chat team using this https://support.avg.com/support_sales_chat link.
Thank you.