Change email address

Hello Kay,

Are you checking the emails from a browser or through an email client like Outlook?
Could you check whether you are able to log into your AVG MyAccount using your new email address?

Hi,  I am trying to change my email address for my avg account as I’m phasing the one out that is linked with the account.   I go in and change it fine but I do not get the verication email,  it’s not going into a spam/junk folder either.  I’m just not getting the email,  so can’t change the address.   What can I do pls???

The email that is set in my avg account is through outlook but the one I’m trying to change it to is a gmail account.   No I can’t open my avg account with the one I’m trying to change it to.   When I go into my account under my profile,  primary email is still my old one,  my new gmail email is there but with not yet verified after it.   I’ve tried the resend verification email link but I just never receive it to verify new email.   

Thank you for the confirmation, Kay.
If you have our AVG Secure VPN privacy protection turned on, please turn it off and then click on "resend verification email" from AVG MyAccount settings.
Keep me informed about the status.

Lol,  yes,  checking the gmail account :grinning: