Change email address

My email domain is closing down at the end of August 2019 and I need to update my email address.

When I try to change to my new address, it responds with this address already exists.

It appears I have an old (ancient) account using this email address. which I can log into but has no subscriptions.

How can I delete this account.?

Hi Leon,

We are glad to help you in updating the account information.

Due to some privacy reasons, we sent you an e-mail explaining the status and requesting few details. Revert to us for further assistance.

Thank you.