Change from pc to android

Hello Nienke,

We'll check & clarify this for you.
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Hi,
at the moment I have a product for my pc, which I don 't use anymore. 
So, I would like to change to android.
is this possible?
Regards Nienke 
 

Hello Nienke,

We'll check & clarify this for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.