Edflmondo,
I see that you have contacted our chat support team to change the email address in our records. Our technician has sent an email to reconnect to our chat team. Please follow that email instructions and reconnect with our chat support team. They will escalate your case to senior team to change the email address in our records.
Asking: why cannot I change
1. my e.mail and
2. complete surname
in MyAccount/ my profile with AVG?
Edflmondo,
I see that you have contacted our chat support team to change the email address in our records. Our technician has sent an email to reconnect to our chat team. Please follow that email instructions and reconnect with our chat support team. They will escalate your case to senior team to change the email address in our records.