Hello David,
We regret the inconvenience caused.
Please disconnect other VPN services that may be running on your PC. If you are connected to another VPN, likely AVG Secure VPN won't work properly.
Restart your PC and try to connect to AVG Secure VPN again.
If you don't have one, we request you to turn off the AVG Internet Security program as mentioned in this article and see whether there are any changes in accessing the websites.
By doing this, we shall confirm whether AVG Internet Security is the reason behind this or not.
Keep us informed about the status.
Just upgraded to Optus internet from Belong, no problems with the VPN with Belong. With the change to Optus, the VPN connects, which is great, but I cannot connect online. It states that there is no internet available. If I turn off the VPN, everything works perfectly, but I want the VPN on. How do I fix this problem.
Hello David,
We regret the inconvenience caused.
Please disconnect other VPN services that may be running on your PC. If you are connected to another VPN, likely AVG Secure VPN won't work properly.
Restart your PC and try to connect to AVG Secure VPN again.
If you don't have one, we request you to turn off the AVG Internet Security program as mentioned in this article and see whether there are any changes in accessing the websites.
By doing this, we shall confirm whether AVG Internet Security is the reason behind this or not.
Keep us informed about the status.