.change of settings

Hello Tony,
Unfortunately, from your recent post, it was not clear to us how we can help you. Could you please specify your request and provide us with more details?
Thank you for understanding. We look forward to hearing from you soon.

we have changed from tpg to bigpond and now reasds   (Email id removed)

Hello Tony,
Unfortunately, from your recent post, it was not clear to us how we can help you. Could you please specify your request and provide us with more details?
Thank you for understanding. We look forward to hearing from you soon.