Changes to documents blocked

Hello, Chad.
We regret for the inconvenience caused. We have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.

I got an AVG pop-up about an outside party trying to change one of my files and I asked that this not go ahead. Since then I have not been able to modify or change documents. I know the problem is with AVG because when my new subscription didn't go into effect I could change files again. When my AVG subscription was ended I no longer could change these files.

Hello, Chad.
We regret for the inconvenience caused. We have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.