Changing from a PC to a Mac how do I get my AVG downloads to work?

AVG Protection
6

Hello Sheelagh,
We certainly understand your concern.
Upon reviving your account using your email address, we confirm that you have AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) as active product.
Please be informed that AVG Windows product are not compatible with Mac Operating system. To install AVG Product for your MAC please refer the link http://www.avg.com/us-en/for-mac  .
Thank you.

1

Can someone direct me as to how to do it please  The downloads say that they are not supported for a Mac

4

Hello Sheelagh,
We certainly understand your concern.
Upon reviving your account using your email address, we confirm that you have AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) as active product.
Please be informed that AVG Windows product are not compatible with Mac Operating system. To install AVG Product for your MAC please refer the link http://www.avg.com/us-en/for-mac  .
Thank you.

3

Sheelagh, AVG Mac products (http://www.avg.com/ww-en/for-mac).
AVG Guru

5

Sheelagh, AVG Mac Free… That's the only version available. Have a look @ this article if you want to pursue a refund (http://avgclick.me/AVGRefundPolicy).
AVG Guru

2

Thank you for the reply.  However having followed your link, it takes me to the Mac (free) download.  I have a paid for AVG still running, but when I log into my account I cannot get to the change to Mac type screen.  How do I do this please?