Changing settings for VPN, it's blocking online software

AVG VPN
7

Hi Lyne,

We're glad to help you.
Please let us know the reason that made you think that AVG Secure VPN is blocking the software. 
Also, clarify the exact software with which you're experiencing the issue & what happens while accessing it when connected through Secure VPN.

8

I have tried every browser in all formats, IT'S THE VPN, when i turn it off the program works, when i turn it on, it doens't. please tell me how to change the settings so i don't have to keep doing this all. the. time.

1

How do i change the setting to exempt an online software that i use for work?

2

Thank you for providing us the info, Lyne.
Would you be so kind to clarify whether Quickbooks Online is accessed through website?
If so, please try accessing through different browsers & check.

4

I have tried every browser in all formats, IT'S THE VPN, when i turn it off the program works, when i turn it on, it doens't. please tell me how to change the settings so i don't have to keep doing this all. the. time.

5

the link does not work - just like the rest of support - it so frustrated. User-added image

3

QuickBooksOnline - Payroll can not work when VPN is active - tested it many times, it woroks when i turn off the VPN and does not when the VPN is on.Is there somewhere i can add QBO as a 'safe" program so i don't have to keep turning it on/off

6

Hi Lyne,

We're glad to help you.
Please let us know the reason that made you think that AVG Secure VPN is blocking the software. 
Also, clarify the exact software with which you're experiencing the issue & what happens while accessing it when connected through Secure VPN.