Hello Barbara,
We understand that you wish to prevent your mobile from being locked.
We request you to disable Anti-theft and Device lock in your mobile and then change your Sim Card. Your mobile won't get locked. Still if you have any further queries you can contact our AVG Mobile team by clicking on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to contact us for any further assistance. Thank you.
I have a 30 day trial of AVG pro on my new phone. I am going to Australia in a couple of weeks and want to change to an Australian SIm I understand that my phone will lock if I do this. Please tell me how to avid this or what to do if it happens.
Thanks
Hello Barbara,
We understand that you wish to prevent your mobile from being locked.
We request you to disable Anti-theft and Device lock in your mobile and then change your Sim Card. Your mobile won't get locked. Still if you have any further queries you can contact our AVG Mobile team by clicking on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to contact us for any further assistance. Thank you.