Hello A.k. Eyma,
Yes, you have to cancel the auto renewal of existing AVG Ultimate and purchase AVG Internet Security - Unlimited Devices as the downgrade of the product couldn't be done.
If you need help in cancelling the auto renewal, do give us a confirmation here.
If you would like to get Internet Security with an offer, contact us using this link: https://support.avg.com/support_sales_chat?l=en .
Thanks.
Hi,
How do I change my subscription (upgrade and downgrade)?
I do not see any options for that in MyAcount.
I want to change from Ultimate to Internet Security only.
Must I cancel my subscription first and take a new one later?
AKE
How do I change my subscription (upgrade and downgrade)?
I do not see any options for that in MyAcount.
I want to change from Ultimate to Internet Security only.
Must I cancel my subscription first and take a new one later?
AKE
Hello A.k. Eyma,
Yes, you have to cancel the auto renewal of existing AVG Ultimate and purchase AVG Internet Security - Unlimited Devices as the downgrade of the product couldn't be done.
If you need help in cancelling the auto renewal, do give us a confirmation here.
If you would like to get Internet Security with an offer, contact us using this link: https://support.avg.com/support_sales_chat?l=en .
Thanks.