Hi Theo,
We are glad to clarify the charges and assist further.
A charge of EUR 54.99 was debited for AVG Internet Security (Multi-Device) subscription due to auto-renewal service enabled for its trial order.
We do not process any unauthorized charges without intimating our customers. We sent a pre-billing notification prior 10 days of subscription's expiry.
Do we have your permission to initiate a refund for this renewa?
Hi Theo,
We are glad to clarify the charges and assist further.
A charge of EUR 54.99 was debited for AVG Internet Security (Multi-Device) subscription due to auto-renewal service enabled for its trial order.
We do not process any unauthorized charges without intimating our customers. We sent a pre-billing notification prior 10 days of subscription's expiry.
Do we have your permission to initiate a refund for this renewa?
I have never bought anything from AVG. I use only AVG Free.
Now I received a bil for a total of € 54,99 for what you call Automatic lengtening.
You charged me on my Creditcard bud I did not authorized you to do so.
I wont you to pay me back this money on my creditcard and stop sending me further mails.
Theo Visser.