Charge from my bank account but no subscription

Hello Tan,

We regret the inconvenience caused. We'll check and help you with the refund.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.

I have been charged RM129 from DRI*AVG Technologies at 13/5/2020 but my account didn't subscribe to any AVG product and please I want my refund. This is not the first time happen to me

Hello Tan,

We regret the inconvenience caused. We'll check and help you with the refund.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.