Charge not authorized

Hello Kim,

Let's have a look at it together. We couldn't locate any transactions near that mentioned date. Have you tried to contact our Sales team http://avgclick.me/AVGsales regarding this issue? Do you have alternate email address registered with AVG?

Unfortunately, refund is possible for the products purchased on or before 30 days.

I was also charged from AVG/ Dri productions on 6/12/2018 for $53.36. I am finding out it's a bogus charge. My Avg comes out every January and I couldn't figure out why I had this one. I want the subscription canceled and I would like a refund.

Kim, Also just for your info Digital River Inc [DRI] provides eCommerce and payment services for AVG orders processed via AVG web/In App cart.
AVG Guru

Hello Kim,

Let's have a look at it together. We couldn't locate any transactions near that mentioned date. Have you tried to contact our Sales team http://avgclick.me/AVGsales regarding this issue? Do you have alternate email address registered with AVG?

Unfortunately, refund is possible for the products purchased on or before 30 days.